RETURNS AND REFUND POLICY
To be eligible for a full refund, items must be returned in its original packaging.
You should expect to receive your refund within 28 days, however in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply contact us with the word "Return" and your order number in the subject line. firstname.lastname@example.org or you can call us on +44208 123 0401.